Frequent questions

Atlante Informatica is an European company and as such is required to comply with current regulations on electronic invoicing. This means that: This means that:

• All subjects who purchase on miniserver will receive a regular purchase invoice from Atlante Informatica Srl.
• You will receive an invoice via email in PDF format.

If you are interested in becoming one of our resellers, the steps to follow are these:

1. Register on the miniserver.it website.
2. Send us an email to support@miniserver.it attaching the certificate of incorporation.
3. Our staff will evaluate your request and send you the answer as soon as possible.

• By becoming one of our resellers you can access the discounted price list.
• You will be able to access advantageous payment conditions.

In the page of each single product it is communicated whether the generic product is available in stock or not (Availability: In Stock / Out of Stock). As for the additional components, if you see them proposed it is because they are generally available, otherwise they do not appear in the proposed options.

To make your shopping even easier we provide you with different payment methods, all safe and certified, from which to choose the one that is most convenient for you.

• Payment by credit card.
• Payment with Paypal.
• Payment by bank transfer in advance.

Consult the section of the dedicated site called "Secure payments" that you can find at the bottom of each page of miniserver.it for more information.

Orders can be placed through our website or by telephone on 011 19827159, active from Monday to Friday from 09:00 to 13:00 and from 14:30 to 17:30. Ordering online is very simple: add the product you want to the cart, go to the checkout and select the payment and delivery/collection methods you prefer. In a few moments you will receive an email confirming the purchase with a summary of your choices. If you need to contact us, after placing your order, you can do so through the contact form.

No, it is not mandatory. You can order with different user modes:

• Registered user: in this way your order phase will be faster because you have already previously entered all the data necessary for order fulfillment: delivery address, tax code/VAT for invoicing etc..
  Registration will allow you to access the Personal Reserved Area, where you can monitor the status of your orders. Your data will be used only for order management and will absolutely not be provided to third parties because security and privacy come first for us.
• "Guest" user: you can still put all the products you want in the cart without being registered and arrive at the conclusion of the order. The difference is that you will not be able to see your order history, and the status of your current order.